Most commonly asked questions.
What happens if the trip is canceled by Oyster Coast Watersports ?
If we cancel due to weather conditions or technical reasons we will refund the cost of the trip or deposit whichever has been paid. You can exercise the option to come on another day if you want.
What happens if I cancel the trip ?
You can change the date up to 2 weeks before the trip date. This enables us time to sell the seat again.
Within two weeks before the trip date you have the option to sell or give your place to a friend or family member, but the money is non-refundable.
If you do not turn up on the day we cannot make a refund.
Are children half price ?
Sorry no, we are a small boat and a child still takes up a seat.
Is there an age restriction on children ?
We are flexible on the age of children but they have to be a minimum of 1.2 metres tall. We have a measure on the Harbour side. Children cannot be held on laps, there are no seat belts so the children have to be strong enough to be able to hold on tight, If you turn up with a young child and the skipper deems they are not strong enough for the conditions they will be turned away with no refund. In our estimation usually children need to be around 8 years old, but as we all know there are a variety of strengths and sizes in young Children.
What if I am pregnant or have back problems or have medical issues should I book ?
Please do not come on the boat if you have a back complaint, are pregnant or have any other medical condition that may be aggravated by the boat trip. Due to sea conditions you could be subjected to sudden direction changes and movements. The weather conditions do change quickly and we cannot be held responsible for any weather changes once at sea.
I want to go for a longer trip or somewhere else ?
No worries just drop us an email and we can provide options. firstname.lastname@example.org
Can I bring my dog or pet ?
No, please do not bring any pets.
Is there somewhere safe I can leave my belongings ?
I am sorry but we do not have any secure facilities for personal belongings.
Will I get soaked ?
Hopefully not, occasionally you will get splashed, we do our best for this not to happen but it can and does. We give everyone the option to wear a water proof poncho if they want, and of course you have to wear a lifejacket for your own safety.
Does the boat have safety equipment onboard ?
Yes the boat is a commercial craft and has the necessary safety equipment onboard. We are insured and the skipper is commercially qualified.
Is there a minimum number of people on a trip ?
Bookings for trips to the forts or wind farm require 3 or more people or £120. You will be asked for a PayPal deposit to confirm the booking.
Is alcohol allowed on the boat ?
Sorry there is no alcohol allowed on board.
If the skipper believes you are intoxicated you will be refused to board and you will not be entitled to a refund.
What clothes should I wear ?
Warm layers are good, no heels they will have to be left on the dockside.